I've finished downloading the software installer - how do I find it?
Overview: Canvas is downloaded to the "Downloads" folder on either Mac or Windows platforms, unless you have specified an alternate location for downloads.
Applies To: Canvas X, Canvas X Geo, Canvas X Draw
How to Locate on Mac:
/Users/username/Downloads/
How to Locate on Windows:
C:\Users\[Username]\Downloads
Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.
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