Do I need an Internet connection for subscription-software?
Overview:
Applies To: Canvas X, Canvas X Geo, Canvas X Draw
Canvas X products needs open internet access in order to license or activate. Once activated, you can use offline for a limited period as Canvas will need to connect to the Internet at least once every 30 days to maintain activation.
If your internet access is limited or restricted, please contact our Sales team to discuss other alternative license types: sales@vectorgfx.net
Thank you!
Recent Articles
Quick Reference Guide for canvasxdraw 26 for Windows
Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...
Quick Reference Guide for canvasxdraw 26 for macOS
Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...
User Guide for canvasxdraw 26 for macOS
Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
User Manual for canvasxdraw 26 for Windows
Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
Getting Started Guide for canvasxdraw 26 for Windows
Click to view and download the Getting Started Guide for canvasxdraw version 26. Other related links: Quick Reference Guide: https://help.vectorgfx.net/en/canvas_x_draw/quick_reference/canvas_x_draw_quick_reference.pdf User Guide: ...
Related Articles
Will my Subscription automatically renew?
Overview: When you purchase through the shopping cart, auto renewal is set on by default, or you can change to 'manual renew' at checkout. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your ...
What is the difference between a Perpetual License and a Subscription?
Frequently Asked Questions Q: What is the difference between a canvasxdraw Perpetual License and a Subscription? A: The primary difference between these two options is your access to software upgrades and new feature releases. At Vector GFX, we are ...
Why do I need to accept cookies?
Overview: Cookies are placed on your browser for your convenience, and the Commerce System used is dependent on these cookies. When you place an order, information is written onto your hard drive. Most browsers accept cookies by default. If you ...
Why do I need to accept cookies?
Overview: Cookies are placed on your browser for your convenience, and the Commerce System used is dependent on these cookies. When you place an order, information is written onto your hard drive. Most browsers accept cookies by default. If you ...
How to Deactivate a Subscription License Seat
Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go to ...
Popular Articles
Version 26 released for all products!
New versions have arrived! Version 26 includes the first macOS universal app compatable with all macOS versions and chipsets! Installers, upgrades, and trial links below: Installer: canvasxdraw version 26 for macOS | Perpetual macOS users looking to ...
User Guide for canvasxdraw 26 for macOS
Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
Welcome to Vector GFX!
Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: * New: Website: ...
Vector GFX: Quality Assurance Program Overview
Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...
How many computers can I put a license on?
Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...