I have a new computer and cannot find my installer
Applies To: Canvas X Draw (Mac/Win), Canvas X Geo
Steps To Perform:
1. Installation on a new machine:
If you have available installs on your license you can install the program on a new computer using the installer that matches your license key below:
Latest installers (Full Support):
Canvas X Draw (Mac): https://dl.canvasgfx.com/canvas/en/Mac/canvasxdraw.dmg
Canvas X Draw (Windows): https://dl.canvasgfx.com/canvas/en/CanvasXDraw.exe
Canvas X Geo: https://dl.canvasgfx.com/canvas/en/CanvasXgeo.exe
Legacy Installers (EOS):
Canvas X Draw (Windows) Versions
Canvas X 2017 GIS: https://dl.canvasgfx.com/canvas/en/canvas-x-17-0-160-gis-win-en.exe
Canvas X 16 GIS: https://dl.canvasgfx.com/canvas/en/canvas-x-16-2-2519-gis-win-en.exe
Canvas X Scientific Imaging Edition (Windows): http://dl.canvasgfx.com/canvas/en/legacy/CanvasXSIE-win.exe
Canvas X Draw (Mac) Versions
Canvas Draw 5 (Mac): https://dl.canvasgfx.com/canvas/en/Mac/canvas-draw-5-0-2-51-mac-x64-en.dmg
Canvas Draw 4 (Mac): https://dl.canvasgfx.com/canvas/en/Mac/canvas-draw-4-0-2-60-mac-x64-en.dmg
Canvas Draw 3 (Mac): https://dl.canvasgfx.com/canvas/en/Mac/canvas-draw-3-0-5-274-mac-x64-en.dmg
Canvas Draw 2 (Mac): https://dl.canvasgfx.com/canvas/en/Mac/canvas-draw-2-0-186-mac-x64-en.dmg
Canvas Draw 1 (Mac): https://dl.canvasgfx.com/canvas/en/Mac/canvas-draw-1-0-1-145-mac-x64-en.dmg
Canvas X Geo Versions
Canvas X 2019 GIS: https://dl.canvasgfx.com/canvas/en/canvas-x-gis-2019-0-333-win-en.exe
Canvas X 2017 GIS: https://dl.canvasgfx.com/canvas/en/canvas-x-17-0-160-gis-win-en.exe
Canvas X 16 GIS: https://dl.canvasgfx.com/canvas/en/canvas-x-16-2-2519-gis-win-en.exe
2. If your license is out of installs you can:
Log into the user portal: https://vectorid.net (or the old portal at https://cvidportal.canvasgfx.com/)
3. Click My Apps.
4. Scroll down to the My Plans section. Notice the Available Installs. Select your Canvas X Subscription and select "Plan Details".
5. Click Deactivate on the computer to be deactivated.
6. Confirm your selection by clicking "Yes, I want to deactivate this machine."
7. Your device is now deactivated and you now have a newly Available Install.
Please create a ticket if you have any questions or suggestions for this article.
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