How can I get a copy of my invoice?
Overview: To request a copy of your invoice, please contact us at
Orders@vectorgfx.net, and we will be happy to assist you.
Recent Articles
Privacy at a Glance: Vector GFX Data Handling
Privacy at a Glance: Vector GFX Data Handling Feature Standard License Air-Gapped License Who can see your files? Only You. Vector GFX has zero access to your drawings or IP. Only You. Vector GFX has zero access to your drawings or IP. What user info ...
Vector GFX Support Policy Summary
Vector GFX Support Policy Summary: Stay Current! To ensure you are running the most secure, stable, and feature-rich version of Vector GFX, we maintain a clear N-1 Support Model. This means we focus our resources on supporting the latest technology, ...
Security and Trust: Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ): Security & Trust 1. CMMC & Government Compliance Does Vector GFX comply with CMMC 2.0 requirements? Yes. Vector GFX aligns its internal operations and secure development lifecycle with NIST SP 800-171, the foundation ...
Security and Trust: Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ): Security & Trust 1. CMMC & Government Compliance Does Vector GFX comply with CMMC 2.0 requirements? Yes. Vector GFX aligns its internal operations and secure development lifecycle with NIST SP 800-171, the foundation ...
Vector GFX Customer Trust & Security Policy
Vector GFX Customer Trust & Security Policy Last Updated: February 20, 2026 Overview At Vector GFX, we understand that our technical illustration software—including canvasxdraw—is a mission-critical tool for your engineering and design workflows. ...
Related Articles
How do I get my license information after purchase?
Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Draw (mac and windows) Steps To Locate ...
How can I get technical support for my product?
Overview: If you need help with anything related to your Canvas software, please visit our Product Support page and submit a ticket.
How do I locate the installer for my copy of Canvas?
Overview: Have you misplaced your Canvas installer? Please review the different steps below to access download links. Applies To: Canvas X, Canvas X Geo, Canvas X Draw Steps To Locate: 1. If Canvas was recently purchased, the download information ...
Perpetual License Offline Registration
Some organizations have restricted or limited Internet access. Offline registration allows people to register their perpetually licensed application on one machine disconnected from the Internet with another. The following are the steps to complete ...
How many computers can I put a license on?
Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...
Popular Articles
Exciting Users for Mac Users!
Exciting news for Mac users! The first universal native app is in developemt! This new version will be compatable with all macOS versions and chipsets. We expect to release in March of 2026. More to come, stay tuned for updates!! - Vector GFX Team
Welcome to Vector GFX!
Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: New Website: ...
Vector GFX: Quality Assurance Program Overview
Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...
How many computers can I put a license on?
Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...
What is the difference between Canvas X Draw and Canvas X Pro (Canvas GFX)?