How can I get technical support for my product?

How can I get technical support for my product?

Overview: If you need help with anything related to your Canvas software, please visit our Product Support page and submit a ticket.


    • Recent Articles

    • Quick Reference Guide for canvasxdraw 26 for Windows

      Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...
    • Quick Reference Guide for canvasxdraw 26 for macOS

      Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...
    • User Guide for canvasxdraw 26 for macOS

      Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
    • User Manual for canvasxdraw 26 for Windows

      Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
    • Getting Started Guide for canvasxdraw 26 for Windows

      Click to view and download the Getting Started Guide for canvasxdraw version 26. Other related links: Quick Reference Guide: https://help.vectorgfx.net/en/canvas_x_draw/quick_reference/canvas_x_draw_quick_reference.pdf User Guide: ...
    • Related Articles

    • Vector GFX Support Policy Summary

      Vector GFX Support Policy Summary: Stay Current! To ensure you are running the most secure, stable, and feature-rich version of Vector GFX, we maintain a clear N-1 Support Model. This means we focus our resources on supporting the latest technology, ...
    • Vector GFX Support Policy Summary

      Vector GFX Support Policy Summary: Stay Current! To ensure you are running the most secure, stable, and feature-rich version of Vector GFX, we maintain a clear N-1 Support Model. This means we focus our resources on supporting the latest technology, ...
    • What's Next?

      What's Next? Explore Canvas X Draw is packed with many more useful features and tools—more than we can cover in this simple guide. Hopefully, these instructions have given you some ideas on how the program can help you create and enhance technical ...
    • What's Next?

      What's Next? Explore Canvas X Draw is packed with many more useful features and tools—more than we can cover in this simple guide. Hopefully, these instructions have given you some ideas on how the program can help you create and enhance technical ...
    • How do I get my license information after purchase?

      Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Draw (mac and windows) Steps To Locate ...
    • Popular Articles

    • Version 26 released for all products!

      New versions have arrived! Version 26 includes the first macOS universal app compatable with all macOS versions and chipsets! Installers, upgrades, and trial links below: Installer: canvasxdraw version 26 for macOS | Perpetual macOS users looking to ...
    • User Guide for canvasxdraw 26 for macOS

      Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
    • Welcome to Vector GFX!

      Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: * New: Website: ...
    • Vector GFX: Quality Assurance Program Overview

      Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...
    • How many computers can I put a license on?

      Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...