How can I get technical support for my product?

• Recent Articles

• Privacy at a Glance: Vector GFX Data Handling

  Privacy at a Glance: Vector GFX Data Handling Feature Standard License Air-Gapped License Who can see your files? Only You. Vector GFX has zero access to your drawings or IP. Only You. Vector GFX has zero access to your drawings or IP. What user info ...

• Vector GFX Support Policy Summary

  Vector GFX Support Policy Summary: Stay Current! To ensure you are running the most secure, stable, and feature-rich version of Vector GFX, we maintain a clear N-1 Support Model. This means we focus our resources on supporting the latest technology, ...

• Security and Trust: Frequently Asked Questions (FAQ)

  Frequently Asked Questions (FAQ): Security & Trust 1. CMMC & Government Compliance Does Vector GFX comply with CMMC 2.0 requirements? Yes. Vector GFX aligns its internal operations and secure development lifecycle with NIST SP 800-171, the foundation ...

• Security and Trust: Frequently Asked Questions (FAQ)

  Frequently Asked Questions (FAQ): Security & Trust 1. CMMC & Government Compliance Does Vector GFX comply with CMMC 2.0 requirements? Yes. Vector GFX aligns its internal operations and secure development lifecycle with NIST SP 800-171, the foundation ...

• Vector GFX Customer Trust & Security Policy

  Vector GFX Customer Trust & Security Policy Last Updated: February 20, 2026 Overview At Vector GFX, we understand that our technical illustration software—including canvasxdraw—is a mission-critical tool for your engineering and design workflows. ...

• Related Articles

• Vector GFX Support Policy Summary

  Vector GFX Support Policy Summary: Stay Current! To ensure you are running the most secure, stable, and feature-rich version of Vector GFX, we maintain a clear N-1 Support Model. This means we focus our resources on supporting the latest technology, ...

• Vector GFX Support Policy Summary

  Vector GFX Support Policy Summary: Stay Current! To ensure you are running the most secure, stable, and feature-rich version of Vector GFX, we maintain a clear N-1 Support Model. This means we focus our resources on supporting the latest technology, ...

• What's Next?

  What's Next? Explore Canvas X Draw is packed with many more useful features and tools—more than we can cover in this simple guide. Hopefully, these instructions have given you some ideas on how the program can help you create and enhance technical ...

• What's Next?

  What's Next? Explore Canvas X Draw is packed with many more useful features and tools—more than we can cover in this simple guide. Hopefully, these instructions have given you some ideas on how the program can help you create and enhance technical ...

• How do I get my license information after purchase?

  Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Draw (mac and windows) Steps To Locate ...

• Popular Articles

• Exciting Users for Mac Users!

  Exciting news for Mac users! The first universal native app is in developemt! This new version will be compatable with all macOS versions and chipsets. We expect to release in March of 2026. More to come, stay tuned for updates!! - Vector GFX Team

• Welcome to Vector GFX!

  Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: New Website: ...

• Vector GFX: Quality Assurance Program Overview

  Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...

• How many computers can I put a license on?

  Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...

• What is the difference between Canvas X Draw and Canvas X Pro (Canvas GFX)?