Licensing
Canvas Message: "This computer has been deactivated from your membership"
Overview: If you are receiving this message when opening or activating Canvas X Draw for Mac, there are some steps you can perform to resolve this issue. This message will occur if all of your subscription seats are already in use, performed a drive ...
Canvas Message: "You have activated your Canvas membership on too many computers..."
Overview: When attempting to license a Canvas subscription past the allotted seat count purchased, you may receive a message stating "You have activated your Canvas membership on too many computers..." Applies To: Canvas X, Canvas Geo, Canvas X Draw ...
Canvas Message: "The entered License Key is not valid. Please check your license key"
Overview: License keys are specific to its version. For instance: If you install Canvas X and try to use a key from an earlier version (e.g. Canvas X 2019), the following message will appear: Applies To: Canvas X Draw, Canvas X Geo, Steps To Resolve: ...
Perpetual License Offline Registration
Some organizations have restricted or limited Internet access. Offline registration allows people to register their perpetually licensed application on one machine disconnected from the Internet with another. The following are the steps to complete ...
How to Deactivate a Subscription License Seat
Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go to ...
What is the difference between Canvas X Draw and Canvas X Pro (Canvas GFX)?