Why is the Online Cart not accepting my card?

• Recent Articles

• Quick Reference Guide for canvasxdraw 26 for Windows

  Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...

• Quick Reference Guide for canvasxdraw 26 for macOS

  Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...

• User Guide for canvasxdraw 26 for macOS

  Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...

• User Manual for canvasxdraw 26 for Windows

  Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...

• Getting Started Guide for canvasxdraw 26 for Windows

  Click to view and download the Getting Started Guide for canvasxdraw version 26. Other related links: Quick Reference Guide: https://help.vectorgfx.net/en/canvas_x_draw/quick_reference/canvas_x_draw_quick_reference.pdf User Guide: ...

• Related Articles

• When will my credit card be charged?

  Overview: Once an order is placed in the Cart or via the phone through a Canvas agent, your bank card will be charged immediately after. Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.

• How do online purchases work?

  Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Draw (mac and windows) Steps To Locate ...

• Purchasing Orders Online and Subscription Renewals

  NOTICE: Our new online store is now live! We have a new billing provider for online orders through Fastspring! Note that the old store (digital river/mycommerce) will no longer process new orders and renewals starting in December 2024. Previous ...

• How will credit card charges appear on my bank or credit card statement?

  Overview: Canvas orders placed on the cart appear as followed: Current charges will appear on your bank statement as: “DRI*CanvasGFX” Earlier purchases would appear as: “ACD SYSTEMS INTERNATIO” or “PAYPAL* ACD SYSTEMS” Please create a ticket if you ...

• How do I place a new order online?

  Overview: You can place an online order by clicking on Pricing at the top of the Vector GFX webpage. Scroll down to select the product you wish to purchase and the pricing options will be listed below. For additional assistance, please create a ...

• Popular Articles

• Version 26 released for all products!

  New versions have arrived! Version 26 includes the first macOS universal app compatable with all macOS versions and chipsets! Installers, upgrades, and trial links below: Installer: canvasxdraw version 26 for macOS | Perpetual macOS users looking to ...

• User Guide for canvasxdraw 26 for macOS

  Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...

• Welcome to Vector GFX!

  Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: * New: Website: ...

• Vector GFX: Quality Assurance Program Overview

  Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...

• How many computers can I put a license on?

  Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...