What do I do if my license key does not work?
Overview: There are two types of licenses: Subscription and Perpetual Licenses
Applies To: Canvas X, Canvas X Geo, Canvas X Draw
Steps To Perform:
1. Verify that you have the correct license key for the appropriate product version. License keys are specific to their versions.
2. Copy and paste the license instead of typing in manually.
If you are still unable to apply the license, please visit our Vector GFX Support page to create a ticket. This is the most efficient way to assist you.
Thank you for using Vector GFX software.
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Quick Reference Guide for canvasxdraw 26 for Windows
Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...
Quick Reference Guide for canvasxdraw 26 for macOS
Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...
User Guide for canvasxdraw 26 for macOS
Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
User Manual for canvasxdraw 26 for Windows
Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
Getting Started Guide for canvasxdraw 26 for Windows
Click to view and download the Getting Started Guide for canvasxdraw version 26. Other related links: Quick Reference Guide: https://help.vectorgfx.net/en/canvas_x_draw/quick_reference/canvas_x_draw_quick_reference.pdf User Guide: ...
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How do online purchases work?
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Canvas Message: "The entered License Key is not valid. Please check your license key"
Overview: License keys are specific to its version. For instance: If you install Canvas X and try to use a key from an earlier version (e.g. Canvas X 2019), the following message will appear: Applies To: Canvas X Draw, Canvas X Geo, Steps To Resolve: ...
Perpetual License Offline Registration
Some organizations have restricted or limited Internet access. Offline registration allows people to register their perpetually licensed application on one machine disconnected from the Internet with another. The following are the steps to complete ...
How do I get my license information after purchase?
Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Draw (mac and windows) Steps To Locate ...
How many computers can I put a license on?
Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...
Popular Articles
Version 26 released for all products!
New versions have arrived! Version 26 includes the first macOS universal app compatable with all macOS versions and chipsets! Installers, upgrades, and trial links below: Installer: canvasxdraw version 26 for macOS | Perpetual macOS users looking to ...
User Guide for canvasxdraw 26 for macOS
Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...
Welcome to Vector GFX!
Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: * New: Website: ...
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Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...
How many computers can I put a license on?
Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...