How do I reset Canvas settings in Windows?

How do I reset Canvas settings in Windows?

Overview:  If you are having issues in Canvas, you have the option to reset the Canvas settings to try to resolve the issue. 
Note: All prior custom settings will be removed and will need to be redone.
Applies To: Canvas X Draw, Canvas X Geo

Steps To Perform:
  1. Close Canvas X
  2. In Windows Explorer, navigate to this folder:
    1. Recent versions of Canvas X:   C:\Users\[username]\AppData\Roaming\Canvas GFX\
    2. Older versions of Canvas X: C:\Users\[username]\AppData\Roaming\ACD Systems\
  3. Delete the appropriate "Canvas X" folder.
  4. Restart your PC.
  5. Once your PC has restarted, re-launch Canvas X, and the original settings will be restored.
Note : If you cannot view the AppData folder, follow these steps and see the screenshot below.
  1. Go to Control Panel | File Explorer Options.
  2. Click the View Tab.
  3. Select Show hidden files, folders, and drives.
  4. Click Apply



Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas.
    • Recent Articles

    • Comprehensive Feature Guide for canvasxdraw

      Comprehensive Feature Guide The Professional Standard for 2D Technical Illustration & Documentation. 1. Unified Vector & Raster Workflow Unlike many design suites that require switching between different apps for photos and drawings, canvasxdraw ...
    • 2D Illustration Cheat Sheet

      2D Illustration Cheat Sheet for our trial-ers Master the technical edge in minutes. 1. The Power Shortcuts (Must-Knows) > Direct Edit Mode: Double-Click any object to enter edit mode, or press Cmd + E (Mac) / Ctrl + E (Win). > The "Magic" ...
    • 2D Illustration Cheat Sheet

      2D Illustration Cheat Sheet for our trial-ers Master the technical edge in minutes. 1. The Power Shortcuts (Must-Knows) > Direct Edit Mode: Double-Click any object to enter edit mode, or press Cmd + E (Mac) / Ctrl + E (Win). > The "Magic" ...
    • Canvas X Draw Menus

      Canvas X Draw Menus Canvas X Draw File Edit Text Object Path About Canvas X Draw... Preferences... Check for Updates Services Hide Canvas X Draw Hide Others Show All Quit Canvas X Draw New... Open... Open Recent Close Place... Import Images... Symbol ...
    • Privacy at a Glance: Vector GFX Data Handling

      Privacy at a Glance: Vector GFX Data Handling Feature Standard License Air-Gapped License Who can see your files? Only You. Vector GFX has zero access to your drawings or IP. Only You. Vector GFX has zero access to your drawings or IP. What user info ...
    • Related Articles

    • Canvas X Draw (macOS) Universal version 26 Release Notes

      canvasxdraw for macOS Release Notes Build 7526 (released on 3/16/26) This update introduces native support for Apple silicon, significant performance optimizations, and a refined user interface to align with professional technical drawing standards. ...
    • How to Uninstall Canvas on Windows

      Overview: This article outlines how to remove Canvas X from your Windows PC Applies To: Canvas X Draw, Canvas X Geo 1. For Windows versions 10 and 11 earlier: Steps To Perform: Open the Windows Control Panel | Add or Remove Programs, select Canvas X ...
    • Text Settings

      Text Settings In the Configuration Center, in the Text folder, you can set preferences for how the application handles text. Auto Correct Use these options to specify corrections you want Canvas X Draw to make as you type. Correct Two Initial ...
    • Text Settings

      Text Settings In the Configuration Center, in the Text folder, you can set preferences for how the application handles text. Auto Correct Use these options to specify corrections you want Canvas X Draw to make as you type. Correct Two Initial ...
    • How to reset your Canvas ID Password

      Overview: Forgotten your password? Below are steps to recover it. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps to Perform: 1. Go to the CanvasID User Portal here: https://cvidportal.canvasgfx.com/login 2. Click on "Forgot your ...
    • Popular Articles

    • The new macOS Native/Universal app has arrived!

      Exciting news for Mac users! The first universal native app is here! This new version is be compatable with all macOS versions and chipsets. Subscription users can download here Perpetual users looking to upgrade click here Free trials here Thank ...
    • Welcome to Vector GFX!

      Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: New Website: ...
    • Vector GFX: Quality Assurance Program Overview

      Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...
    • How many computers can I put a license on?

      Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...
    • What is the difference between Canvas X Draw and Canvas X Pro (Canvas GFX)?