How do I reset Canvas settings in Windows?

How do I reset Canvas settings in Windows?

Overview:  If you are having issues in Canvas, you have the option to reset the Canvas settings to try to resolve the issue. 
Note: All prior custom settings will be removed and will need to be redone.
Applies To: Canvas X Draw, Canvas X Geo

Steps To Perform:
  1. Close Canvas X
  2. In Windows Explorer, navigate to this folder:
    1. Recent versions of Canvas X:   C:\Users\[username]\AppData\Roaming\Canvas GFX\
    2. Older versions of Canvas X: C:\Users\[username]\AppData\Roaming\ACD Systems\
  3. Delete the appropriate "Canvas X" folder.
  4. Restart your PC.
  5. Once your PC has restarted, re-launch Canvas X, and the original settings will be restored.
Note : If you cannot view the AppData folder, follow these steps and see the screenshot below.
  1. Go to Control Panel | File Explorer Options.
  2. Click the View Tab.
  3. Select Show hidden files, folders, and drives.
  4. Click Apply



Please create a ticket if you have any problems or suggestions for this article. Thank you for using Canvas.

    • Recent Articles

    • Privacy at a Glance: Vector GFX Data Handling

      Privacy at a Glance: Vector GFX Data Handling Feature Standard License Air-Gapped License Who can see your files? Only You. Vector GFX has zero access to your drawings or IP. Only You. Vector GFX has zero access to your drawings or IP. What user info ...

    • Vector GFX Support Policy Summary

      Vector GFX Support Policy Summary: Stay Current! To ensure you are running the most secure, stable, and feature-rich version of Vector GFX, we maintain a clear N-1 Support Model. This means we focus our resources on supporting the latest technology, ...

    • Security and Trust: Frequently Asked Questions (FAQ)

      Frequently Asked Questions (FAQ): Security & Trust 1. CMMC & Government Compliance Does Vector GFX comply with CMMC 2.0 requirements? Yes. Vector GFX aligns its internal operations and secure development lifecycle with NIST SP 800-171, the foundation ...

    • Security and Trust: Frequently Asked Questions (FAQ)

      Frequently Asked Questions (FAQ): Security & Trust 1. CMMC & Government Compliance Does Vector GFX comply with CMMC 2.0 requirements? Yes. Vector GFX aligns its internal operations and secure development lifecycle with NIST SP 800-171, the foundation ...

    • Vector GFX Customer Trust & Security Policy

      Vector GFX Customer Trust & Security Policy Last Updated: February 20, 2026 Overview At Vector GFX, we understand that our technical illustration software—including canvasxdraw—is a mission-critical tool for your engineering and design workflows. ...

    • Related Articles

    • Canvas X Draw (macOS) Release Notes

      Canvas X Draw Release Notes Build 7120 (Released on 10/14/2025) Improvements - Fixed user interface issues with button alignment when running in macOS Tahoe. - Fixed an issue where some dialogs were not responding to mouse clicks in macOS Tahoe. - ...

    • How to Uninstall Canvas on Windows

      Overview: This article outlines how to remove Canvas X from your Windows PC Applies To: Canvas X Draw, Canvas X Geo 1. For Windows versions 10 and 11 earlier: Steps To Perform: Open the Windows Control Panel | Add or Remove Programs, select Canvas X ...

    • Text Settings

      Text Settings In the Configuration Center, in the Text folder, you can set preferences for how the application handles text. Auto Correct Use these options to specify corrections you want Canvas X Draw to make as you type. Correct Two Initial ...

    • Text Settings

      Text Settings In the Configuration Center, in the Text folder, you can set preferences for how the application handles text. Auto Correct Use these options to specify corrections you want Canvas X Draw to make as you type. Correct Two Initial ...

    • How to reset your Canvas ID Password

      Overview: Forgotten your password? Below are steps to recover it. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps to Perform: 1. Go to the CanvasID User Portal here: https://cvidportal.canvasgfx.com/login 2. Click on "Forgot your ...

    • Popular Articles

    • Exciting Users for Mac Users!

      Exciting news for Mac users! The first universal native app is in developemt! This new version will be compatable with all macOS versions and chipsets. We expect to release in March of 2026. More to come, stay tuned for updates!! - Vector GFX Team

    • Welcome to Vector GFX!

      Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: New Website: ...

    • Vector GFX: Quality Assurance Program Overview

      Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...

    • How many computers can I put a license on?

      Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...

    • What is the difference between Canvas X Draw and Canvas X Pro (Canvas GFX)?