How To move a Subscription from one computer to another
Overview: You have the ability to move your Canvas Subscription from one computer to another, in the event your computer stops working or if you buy a new one.
Applies To: Canvas X Draw (Mac/Win), Canvas X Geo
Steps To Perform:
1. Uninstall Canvas from the computer to be deactivated, if possible.
2. Log into the user portal: https://vectorid.net (or the old portal at https://cvidportal.canvasgfx.com/)
3. Click My Apps.
4. Scroll down to the My Plans section. Notice the Available Installs. Select your Canvas X Subscription and select "Plan Details".
5. Click Deactivate on the computer to be deactivated.
6. Confirm your selection by clicking "Yes, I want to deactivate this machine."
7. Your device is now deactivated and you now have a newly Available Install.
Please create a ticket if you have any questions or suggestions for this article. Thank you for using Canvas.
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