Purchasing Orders Online and Subscription Renewals
NOTICE: Our new online store is now live!
We have a new billing provider for online orders through Fastspring!
Note that the old store (digital river/mycommerce) will no longer process new orders and renewals starting in December 2024. Previous subscriptions purchased (before November 2024) can be renewed in the new store by logging in with your email address and updating your payment information, and/or by starting a new subscription.
* Moving forward, please be advised that your bank statements will now show as "FS* canvasgfx" for your subscriptions with Canvas GFX. For help contact support@vectorgfx.net.
Recent Articles
Comprehensive Feature Guide for canvasxdraw
Comprehensive Feature Guide The Professional Standard for 2D Technical Illustration & Documentation. 1. Unified Vector & Raster Workflow Unlike many design suites that require switching between different apps for photos and drawings, canvasxdraw ...
2D Illustration Cheat Sheet
2D Illustration Cheat Sheet for our trial-ers Master the technical edge in minutes. 1. The Power Shortcuts (Must-Knows) > Direct Edit Mode: Double-Click any object to enter edit mode, or press Cmd + E (Mac) / Ctrl + E (Win). > The "Magic" ...
2D Illustration Cheat Sheet
2D Illustration Cheat Sheet for our trial-ers Master the technical edge in minutes. 1. The Power Shortcuts (Must-Knows) > Direct Edit Mode: Double-Click any object to enter edit mode, or press Cmd + E (Mac) / Ctrl + E (Win). > The "Magic" ...
Canvas X Draw Menus
Canvas X Draw Menus Canvas X Draw File Edit Text Object Path About Canvas X Draw... Preferences... Check for Updates Services Hide Canvas X Draw Hide Others Show All Quit Canvas X Draw New... Open... Open Recent Close Place... Import Images... Symbol ...
Privacy at a Glance: Vector GFX Data Handling
Privacy at a Glance: Vector GFX Data Handling Feature Standard License Air-Gapped License Who can see your files? Only You. Vector GFX has zero access to your drawings or IP. Only You. Vector GFX has zero access to your drawings or IP. What user info ...
Related Articles
Will my Subscription automatically renew?
Overview: When you purchase through the shopping cart, auto renewal is set on by default, or you can change to 'manual renew' at checkout. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your ...
How do online purchases work?
Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Draw (mac and windows) Steps To Locate ...
How to Deactivate a Subscription License Seat
Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go to ...
How do I place a new order online?
Overview: You can place an online order by clicking on Pricing at the top of the Canvas GFX webpage. Scroll down to select the Canvas product you wish to purchase and the pricing options will be listed below. For additional assistance, please contact ...
How do I cancel my Canvas Subscription auto-renewal?
Overview: How to cancel the auto-renewal of your Subscription. Applies To: Canvas X Draw, Canvas X Geo, Steps To Perform: 1. Log into Fastspring with your email address from purchase to disable auto-renewal: https://canvasgfx.onfastspring.com/account
Popular Articles
The new macOS Native/Universal app has arrived!
Exciting news for Mac users! The first universal native app is here! This new version is be compatable with all macOS versions and chipsets. Subscription users can download here Perpetual users looking to upgrade click here Free trials here Thank ...
Welcome to Vector GFX!
Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: New Website: ...
Vector GFX: Quality Assurance Program Overview
Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...
How many computers can I put a license on?
Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...
What is the difference between Canvas X Draw and Canvas X Pro (Canvas GFX)?