Purchasing Orders Online and Subscription Renewals

Purchasing Orders Online and Subscription Renewals

NOTICE: Our new online store is now live!
We have a new billing provider for online orders through Fastspring! 

Note that the old store (digital river/mycommerce) will no longer process new orders and renewals starting in December 2024. Previous subscriptions purchased (before November 2024) can be renewed in the new store by logging in with your email address and updating your payment information, and/or by starting a new subscription.

To manage your existing subscription: https:canvasgfx.com.onfastspring.com/account 

* Moving forward, please be advised that your bank statements will now show as "FS* canvasgfx" for your subscriptions with Canvas GFX. For help contact support@vectorgfx.net. 

    • Recent Articles

    • Quick Reference Guide for canvasxdraw 26 for Windows

      Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...

    • Quick Reference Guide for canvasxdraw 26 for macOS

      Click to view and download the Quick Reference Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf User Guide: ...

    • User Guide for canvasxdraw 26 for macOS

      Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...

    • User Manual for canvasxdraw 26 for Windows

      Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...

    • Getting Started Guide for canvasxdraw 26 for Windows

      Click to view and download the Getting Started Guide for canvasxdraw version 26. Other related links: Quick Reference Guide: https://help.vectorgfx.net/en/canvas_x_draw/quick_reference/canvas_x_draw_quick_reference.pdf User Guide: ...

    • Related Articles

    • Will my Subscription automatically renew?

      Overview: When you purchase through the shopping cart, auto renewal is set on by default, or you can change to 'manual renew' at checkout. You will receive reminder emails 5 days before it expires and will be automatically renewed at the end of your ...

    • How do online purchases work?

      Overview: Canvas GFX works with Fastspring for our online order. Fastspring is an authorized reseller of Canvas software who provides links to installers and our license keys. Applies To: Canvas X Geo, Canvas X Draw (mac and windows) Steps To Locate ...

    • How to Deactivate a Subscription License Seat

      Overview: Deactivating a subscription seat is useful in the event that you would like to install Canvas on a new device or free up available seats. Applies To: Canvas X, Canvas X Geo, Canvas X3, Canvas X Draw Steps To Perform: 1. Go to ...

    • How do I place a new order online?

      Overview: You can place an online order by clicking on Pricing at the top of the Vector GFX webpage. Scroll down to select the product you wish to purchase and the pricing options will be listed below. For additional assistance, please create a ...

    • How do I cancel my Canvas Subscription auto-renewal?

      Overview: How to cancel the auto-renewal of your Subscription. Applies To: Canvas X Draw, Canvas X Geo, Steps To Perform: 1. Log into Fastspring with your email address from purchase to disable auto-renewal: https://canvasgfx.onfastspring.com/account

    • Popular Articles

    • Version 26 released for all products!

      New versions have arrived! Version 26 includes the first macOS universal app compatable with all macOS versions and chipsets! Installers, upgrades, and trial links below: Installer: canvasxdraw version 26 for macOS | Perpetual macOS users looking to ...

    • User Guide for canvasxdraw 26 for macOS

      Click to view and download the User Guide for canvasxdraw version 26. Other related links: Getting Started Guide: https://help.vectorgfx.net/en/canvas_x_draw/getting_started/canvas_x_draw_getting_started.pdf Quick Reference Guide: ...

    • Welcome to Vector GFX!

      Please bear with us as we are busy updating all of our help content. If you need immeadiate assistance submit a ticket at https://vgfxsupport.zohodesk.com/portal/en/newticket or e-mail info@vectorgfx.net. Other important links: * New: Website: ...

    • Vector GFX: Quality Assurance Program Overview

      Vector GFX: Quality Assurance Program Overview At Vector GFX, we are committed to delivering high-performance, stable desktop solutions. Because our software resides directly on our customers' local environments, our Quality Assurance (QA) program ...

    • How many computers can I put a license on?

      Overview: Each license can only be used to register the program on two computers. If you are looking to get more than one license, we can offer a discount for multiple licenses. Please contact our sales department at sales@vectorgfx.net. Applies To: ...